![]() ![]() Carefully pack the order up ensuring the contents cannot move and have a buffer between the outside walls of the box - items damaged in return transit are not eligible for a refund.Ĥ. #Kamenoko tawashi sponge downloadOnce your return is authorized you will be able to download and print a Canada Post return shipping label.ģ. Please navigate to our Returns Center here and fill out the form.Ģ. As long as your return adheres to the above criteria, you can navigate through our online return portal to process your return and create a shipping label.ġ. If we are unable to contact you within 14 days of us informing you that your return has been rejected the product will be recycled or donated.Ĭanadian Online Returns - All Canadian orders are eligible for $15 flat-rate return shipping amount that will be deducted from your refund once the item(s) are back in our possession. ![]() The customer can then choose from the following options: If your order is deemed unfit for return because it is not in its original selling condition, we will notify you to let you know that no refund will be issued. Old Faithful Shop reserves the right to reject returns that do not meet this criteria. Must include original packaging and be in new condition: Items returned to us must be in their original packaging and in a re-sellable condition. Items ineligible for return include Food Items, Plants, Special Order Items and Sale items. #Kamenoko tawashi sponge fullWithin 30 Days - It is our hope that you're completely satisfied with your order, but in the chance that you are not, we will gladly accept returns for a full refund within 30 days of the items being shipped to you.
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